You can call us on 03 9249 4000 from Monday to Friday between 8:45am and 5pm.
Calls made outside of opening hours will be directed to our after hours service. We may call you back on 03 8311 8700.
General services
Our Customer Service Officers can help you:
- make a payment
- request a service or information
- access / submit forms
- make a general enquiry
- provide feedback
Special transactions
We recommend that you call us to receive specialist advice for matters related to:
- Building
- Planning
- Engineering
- Environmental Health.
Hearing and speech impaired
We're NRS Friendly. If you're deaf, or have a hearing or speech impairment, call us through the National Relay Service (NRS).
- TTY users phone NRS on 133 677 then ask for 03 9249 4000.
- Speak and Listen (speech-to-speech) users phone NRS on 1300 555 727 then ask for 9249 4000.
Translations and interpretters
For information in languages other than English please contact the Translating and Interpretting Service (TIS National) by phoning 131 450.
You can also contact us by:
- Email: info@brimbank.vic.gov.au
- Fax: 9249 4351
- Mail: PO Box 70, Sunshine VIC 3020