Information privacy and health records

Health cross under a magnifying glass with other health icons and security padlock and tick above each

The Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic) guide how we collect, hold, use and disclose your personal and health information.


Collection of information

We can only collect health information if it’s necessary, and when it’s given:

  • by consent
  • as required by any law
  • to prevent or reduce serious and imminent harm to any person
  • any other reason as prescribed in the Health Privacy Principles of the Health Records Act 2001.

Please call us on 03 9249 4000 if you'd like more information about why we collect your personal information.


Disclosure of information

Your personal information and health information will not be shared with anyone unless:

  • you tell us we can
  • the disclosure is related to the purpose of collection and you would expect us to disclose the information
  • the law requires us to disclose the information.

Some laws allow us to disclose your information in certain circumstances, such as:

  • when your neighbour (or neighbour’s agent) requires your contact details for the purpose of contributing to the cost of a fence, which adjoins your properties
  • contacting the ratepayer of a property for building protection works notices pursuant to the Building Act 1993
  • contacting the owner(s) of a property to obtain approval for Council Report and Consent to construct on our adjoining property under Part 4 of the Building Regulations 2006.

If you require any of the information above, find out more information at Property Information.

Information Privacy Health Records Policy

The Information Privacy Health Records Policy relates to the use and management of personal and health information collected by Council.

We are committed to protecting the privacy of personal and health information collected and used by complying with our obligations under the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic).

This policy covers:

  • Aim and Objectives
  • Definitions of Terms
  • Statement and Principles: type of information collected; use; disclosures; accuracy of information; access
  • Responding to Privacy complaints

Accessing and correcting your personal and health information

Call us on 03 9249 4000 to request to access or correct your personal information. 

The Freedom of Information Act 1982 (Vic) gives you the right to request an amendment of your personal information if our records are: 

  • inaccurate
  • incomplete
  • out of date or
  • misleading.

Breach of privacy complaints

If you think we have compromised the privacy of your personal or health information, or a member of our team has, you can make a complaint.

Please submit the details of your complaint to our Privacy Officer:

Post: Privacy Officer, PO Box 70, Sunshine Vic 3020

Phone: Call 03 9249 4000 and ask for the Privacy Officer

Emailprivacy@brimbank.vic.gov.au

Last updated: 13 May 2025 - 2:45pm